FAQs

Here are some of the most frequently asked questions. Your feedback is very important to us, as it helps us provide you with the best possible customer experience. If you have any questions, please email us at info@Victori.com.

Q. How long does it take for my items to arrive?
A. Delivery usually takes 1 to 3 days.
Shipping times may vary depending on demand and shipping location.

Q. How long does it take to receive a tracking number?
A. The tracking number is usually provided within one business day.

Q. Where can I place an order from?
A. You can place an order from any country — we ship worldwide.

Q. Will I receive a confirmation number when I place my order?
A. Yes, you will receive an order confirmation email with your order number immediately after placing your order.
If you don’t receive it within 24 hours, please contact us.

Q. Who can I contact if I have an issue with my order?
A. Any questions can be directed to info@Victori.com.
We have a very attentive customer service team and will make sure your issue is resolved as quickly as possible.

Q. How can I pay?
A. We accept major credit cards: Visa, Mastercard, Amex, Apple Pay, and also PayPal.

Q. Is payment on this site secure?
A. You can be absolutely confident that all purchases made here are secure.

Q. If I provide my email address, will my information be sold?
A. We do not sell any customer information. Emails are only used for order tracking and to send newsletters with our promotions and discount codes.

Q. Does the customer have to pay customs fees?
A. In most countries, you will not have to pay any customs duties.